Trust

Your data stays where you choose.

Workspace runs in the United States and in the European Union. An organization’s data lives only in its region, and you can take all of it with you at any time.

Data Home

Each region is its own deployment with its own database, files, backups, logs and secrets. Nothing is shared between them. Everyone signs in at app.keeta.ai and picks a region when they sign up. An account lives in one region only, and an organization never moves.

United States

app.keeta.ai · Google Cloud, Iowa

  • Database, files, backups and logs in the United States
  • Logs kept 400 days, then deleted

European Union Coming soon

eu.app.keeta.ai · Google Cloud, Belgium

  • Only on servers in the EU (Belgium): database, files, backups, logs and secrets
  • Never copied to the United States deployment
  • Ask Workspace and the Hosted Agent use AI providers in the EU

A few services handle some data outside the EU, such as card payments and email delivery. Each one is listed under Subprocessors with what it handles and on what basis. Agents you connect yourself, such as your own Claude Code, run on your own accounts, wherever you run them.

Your rights under the GDPR

Your organization owns its data. Keeta processes it to run Workspace, and never trains on it or sells it.

  • Export everything

    The owner downloads all of the organization’s data from Settings as one JSON file: projects, tasks, knowledge, people and history.

  • Delete your organization

    The owner deletes the organization and everything in it at once. Backups age out within 30 days.

  • Erase a person

    Anyone downloads their own data and deletes their account from Settings. Their name and email are replaced with “Former member” everywhere.

  • Data processing agreement

    Standard terms for how Keeta processes your organization’s data, for every customer, with the EU Standard Contractual Clauses built in. Every other policy is under Terms and policies.

Security

  • Organizations kept apart by the database itself, not only by the app
  • Encrypted in transit and at rest
  • Daily backups, with recovery to any moment of the last week
  • Every change recorded in the organization’s activity trail
  • Keeta staff see counts, never your content, and every look is recorded
  • SOC 2 Type II report Coming soon

Subprocessors

The companies that process data for Workspace, and where each one does it for each region. Questions about a subprocessor? Talk to us

CompanyWhat forWhenUnited StatesEuropean Union
Google CloudHosting: the app, its database, file storage, backups and logsAlwaysUnited States (Iowa)European Union (Belgium)
Google (sign-in)Signing people and operators in with their Google accountAlwaysUnited StatesUnited StatesStandard Contractual Clauses
OpenRouterModel calls for Ask Workspace, hosted agents, models an org adds and describing uploaded images, only through providers with zero data retentionWith Ask Workspace, hosted agents, added models, image uploadsUnited StatesEuropean Union (prompts and replies); account records in the United StatesStandard Contractual Clauses
StripeCard payments for credits, and answering card disputesWith card top-ups and card disputesUnited StatesUnited StatesStandard Contractual Clauses
CloudflareSending email: invites, Needs you and noticesAlwaysUnited States and Cloudflare's global networkUnited States and Cloudflare's global networkStandard Contractual Clauses
Keeta NetworkOrg balance accounts and creditsAlwaysPublic ledger (addresses and amounts only)Public ledger (addresses and amounts only)
GitHubThe GitHub connection: issues, pull requests, checks and code as contextWith GitHub connectionUnited StatesUnited StatesStandard Contractual Clauses
SlackThe Slack connection and bot: updates, Needs you by DM, contextWith Slack connectionUnited StatesUnited StatesStandard Contractual Clauses
NotionThe Notion connection: linked pages as contextWith Notion connectionUnited StatesUnited StatesStandard Contractual Clauses
Google Workspace APIsDrive, Gmail and Calendar connections: linked files, one shared label, eventsWith Google Drive, Gmail or Calendar connectionUnited StatesUnited StatesStandard Contractual Clauses

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